Frequently Asked Questions

Welcome to our FAQ section. Below you'll find answers to the most common questions about our services, bookings, and policies.

What services do you offer?

We offer luxury tours (Pedicab, Horse Carriage, NYC Private Tours), content creation and media production, event management, lifestyle consulting, and health tourism coordination.

How do I book a service?

You can book any of our services directly through our website by selecting the service, date, and completing the payment via our secure checkout.

What payment methods do you accept?

We accept major credit cards, Apple Pay, Google Pay, Venmo, and secure online payments via Stripe.

Can I cancel or reschedule a tour or service?

Yes, cancellations or rescheduling must be made at least 24 hours before the scheduled time. For full details, see our Cancellation & Refund Policy.

Are your tours safe and guided?

Absolutely. All our tours are operated by licensed, experienced guides who prioritize your safety and comfort.

Do you offer customized packages?

Yes! For personalized experiences, events, or production requests, please contact us directly via the Contact page.

Can I collaborate with your team or hire you for my brand?

Yes, we work with brands, creators, and entrepreneurs. Check out our Content & Consulting services or get in touch for a custom proposal.

Do I need to pay a deposit before the service?

No. BB Global Group does not accept deposits. Services are either paid online at the time of booking or, in some cases, after the service is completed in person. It depends on the type of service selected.

Please note: All services listed on our website are non-physical, intangible services. No products are shipped or delivered.